Contact Us

Got a question about one of the sweepstakes casinos on our list, spotted something that needs updating, or just want to tell us what you'd like to see covered next? This page explains what we can help with, what we can't, and the best way to get a useful reply.

What we can help with

Sweepstakes Casinos is an independent research and comparison site covering sweepstakes and social casinos available to players in the {{ country }}. We're happy to hear from readers on topics such as:

• Corrections to a listed offer, editorial rating, or state-eligibility detail on any brand we cover, including Spinblitz, Crown Coins, Lone Star, Free Spins, SplashCoins, MegaBonanza, Spree, or Crash Duel
• Suggestions for a new sweepstakes casino we haven't reviewed yet
• General questions about how the sweepstakes model, Gold Coins, and Sweepstakes Coins work
• Feedback on the site itself — broken links, unclear wording, or missing information
• Questions about our editorial process and how we put the list together

What we can't do

To keep expectations realistic, there are a few things that fall outside what a comparison site can offer:

• We can't access, manage, or resolve issues with your account on any operator's platform — that has to go through the operator's own support team
• We can't process coin purchases, prize redemptions, or identity verification on anyone's behalf
• We can't confirm whether a specific sweepstakes casino is legal for you to use in your state — that depends on your location and the operator's current terms, both of which change, so we'd point you to the operator's own eligibility list rather than guess
• We don't give legal, tax, or financial advice. If you have questions about whether a redeemed prize is taxable, that's a matter for a qualified tax professional or official state and federal guidance, not for us

Before you reach out, a few things worth checking first

A lot of the questions we get are already answered elsewhere on the site or by the operator itself. It can save time to check these first:

• Account or login problems — contact the sweepstakes casino directly through its own support channel; we don't have access to individual player accounts
• State availability — eligible and excluded states are set by each operator and can change, so the operator's terms page is the most current source
• Redemption thresholds and verification — most platforms require identity verification (a government-issued photo ID, and sometimes proof of address) before a Sweepstakes Coins prize can be redeemed; the specific threshold and required documents are set out in each site's own terms
• Responsible play — if you're concerned about your play habits or those of someone close to you, our Responsible Gambling page has resources worth reading
• How the model works generally — our Terms and Conditions page and the explanations across the site cover how Gold Coins and Sweepstakes Coins differ from traditional real-money wagering

How we handle commercial relationships

Sweepstakes Casinos may earn a commission when a reader signs up with a sweepstakes casino through a link on this site. This doesn't affect how we rank or describe any brand — commission has no bearing on editorial position, and we say so plainly because it's the kind of question people often want answered before getting in touch. If you're curious about how we arrive at our ratings, our About Us page sets out the method in more detail.

What happens after you message us

We read every message that comes in. Realistically, that means:

1. General feedback and correction requests are reviewed and, where they check out, worked into the relevant page
2. Questions about how the sweepstakes model works are usually answered by pointing you to the most relevant page on the site
3. Account-specific issues are redirected to the operator in question, since we're not able to act on your behalf there
4. We don't promise a same-day reply, but we do aim to work through messages in the order they arrive

One last note on eligibility: sweepstakes casinos are generally intended for adults, and operators typically set a minimum age of 18 or 21 depending on the state and the platform. If your question relates to age requirements for a specific site, that's set by the operator's own terms rather than by us.

Whatever the reason for getting in touch — a correction, a suggestion, or a general question about how the list works — we'd rather hear from you than have you rely on guesswork.